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Having Trouble Linking your Persona to your EA/EA SPORTS World Account?

Dewiel
by Dewiel on 24/07/08 6:20 PM
Last Comment: 10-10-2008 14:20:58 | 125 Comments | 16424 Views
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Hey guys, I have noticed that some of you are still having issues linking your persona to your EA SPORTS World account so I put together this step by step guide to help everyone get their accounts working properly.

To link your persona to your EA/EA SPORTS World account:

1. Click on the following URL: https://profile.ea.com/login.do?surl=myinfoprofile.do 

2. Enter you EA Username and Password

3. Click on the Link Existing Persona link

4. Click on the account type drop down link and select either XBOX or Playstation Username

5. Under account name, enter either your XBOX360 Gamertag or PSN name

6. Click submit and continue

7. Your account should be good to go

If you are still experincing problems linking your account after going through these steps, you will need to send an email to customer support and they will be in contact with you within 24 hours.

To email customer support:

1.  Click on the following URL: http://support.ea.com    

2.  Once there, click on the “Contact Us” link on the left side of the page

3. Enter your EA Username and Password. The username is the email address that you used to set up your EA account.

4. Under the platform drop down menu, select “web”

5. Under the game drop down menu, select “EA SPORTS World”

6. Under the category drop down menu, select “Registration” for the first box and “Unable to Register” for the second box

7. In the question box, let customer support know the steps that you have taken to link your account and what is happening when you try to link your persona to your EA/EA SPORTS World account.

8. Click on the finish and save link at the bottom of the page

After completing these steps, you will receive an incident number for your records. Someone from customer support will be in contact with you within 24 hours.

Note: Make sure your email address at the top of the page is correct as that is where the customer support email will go to. If it is not correct, you have the option at the top of the page to change it.

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KerryelMacho
by KerryelMacho on 10/10/08 2:20 PM
We need help, 45 users,Same problem in fifa09 ps3!! FIFA INTERACTIVE WORLD CUP
Hi,we can't access the interactive world cup section on my fifa 09 game MENU.
What do we need to have access?
Drip-Dry
by Drip-Dry on 10/10/08 1:07 PM
This whole issue regarding linking accounts is awefull. Such a simple thing being made so difficult is straining my patience with EA....
TheFergmeister
by TheFergmeister on 10/10/08 12:54 AM
I can't connect mine either, Gamertag is 'The Fergmeister' so assumed it was because it had a space in it and the ea sports world thing wont allow them but it seems im not the only one with this issue!
RoleModelFa...
by RoleModelFa... on 07/10/08 8:41 PM
I cannot log in after the "Contact Us" part, it says that my username or password is wrong.
catcatch22
by catcatch22 on 07/10/08 8:19 AM
I can't link my xbox gamertag to my avatar nor ea sports world at all. It refuses to work. I have tried several times for several weeks. This is unacceptable for consumers to spend money on bug infested products. Then when I come on for help I get nothing, even when I tried to contact you guys there was an error.
Diplomatix
by Diplomatix on 05/10/08 3:03 AM
I tried linking my PSN account with it and it said there is no info on it.. or sumthin.. My PSN Gamertag is Diplomatix
WzaRektah
by WzaRektah on 04/10/08 3:23 PM
Hi Dewiel,

I trying to link my avatar to my gamertag but it doesn't work. I tried most of the tip specified here but none of them works for me, my avatar still won't show up in nhl09. My stats also doesn't show up in my profile (0 everywhere). I tried manually linking my account with this link https://profile.ea.com/linkexistingpersonas.do but it keeps telling me that the gamertag doesn't exists.

One thing I can tell is that the first time I created my avatar, I used a different email from the one on Xbox live. But I changed it now and I'm am 100% that they are the same, but till no luck. I wanted to be able to delete my avatar and recreate it again but the option doesn't seem to exists.

Is there something else I can do to make it working?
blake1991
by blake1991 on 04/10/08 4:45 AM
Dewiel, HELP!!! i've tried numerous times and i can't connect my gamertag to my ea sports world account. my gamertag is CALIBOYBLAKE and my ea id is blake 1991 and email is blakeodekirk@aol.com. PLEASE HELP i've been trying for multiple weeks. Thanks
Payam
by Payam on 03/10/08 12:00 PM
Please help me Dewiel. Everytime I try to link my Gamertag it says: "Can't find information about that Gamertag". I registered at EA with payamfifa@hotmail.com, and I changed my Xbox LIVE Gamertag e-mail to the same e-mail as above. However, when I signed up to Xbox LIVE I used striker_payam@hotmail.com, then I changed to forward_payam@hotmail.com and now payamfifa@hotmail.com. Please help!
rpc819
by rpc819 on 01/10/08 7:50 PM
i have tried to link my xbox360 name to myea account but it keeps telling me to sign in to an online ea sports game. i have done that and it still doesnt work. my xbox name is crashnburn819 can you please helo
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