Advertisement

View Blog

Having Trouble Linking your Persona to your EA/EA SPORTS World Account?

Dewiel
by Dewiel on 24/07/08 6:20 PM
Last Comment: 04-01-2009 15:47:17 | 172 Comments | 23117 Views
star star star star star

Hey guys, I have noticed that some of you are still having issues linking your persona to your EA SPORTS World account so I put together this step by step guide to help everyone get their accounts working properly.

To link your persona to your EA/EA SPORTS World account:

1. Click on the following URL: https://profile.ea.com/login.do?surl=myinfoprofile.do 

2. Enter you EA Username and Password

3. Click on the Link Existing Persona link

4. Click on the account type drop down link and select either XBOX or Playstation Username

5. Under account name, enter either your XBOX360 Gamertag or PSN name

6. Click submit and continue

7. Your account should be good to go

If you are still experincing problems linking your account after going through these steps, you will need to send an email to customer support and they will be in contact with you within 24 hours.

To email customer support:

1.  Click on the following URL: http://support.ea.com    

2.  Once there, click on the “Contact Us” link on the left side of the page

3. Enter your EA Username and Password. The username is the email address that you used to set up your EA account.

4. Under the platform drop down menu, select “web”

5. Under the game drop down menu, select “EA SPORTS World”

6. Under the category drop down menu, select “Registration” for the first box and “Unable to Register” for the second box

7. In the question box, let customer support know the steps that you have taken to link your account and what is happening when you try to link your persona to your EA/EA SPORTS World account.

8. Click on the finish and save link at the bottom of the page

After completing these steps, you will receive an incident number for your records. Someone from customer support will be in contact with you within 24 hours.

Note: Make sure your email address at the top of the page is correct as that is where the customer support email will go to. If it is not correct, you have the option at the top of the page to change it.

Please log in to add comments.
andy-g-ov-sie
by andy-g-ov-sie on 23/11/08 1:27 AM
ive linked mine now thank you but it is saying that i have no videos when i have 4, 2 from fifa08 and 2 from fifa09, i know for sure that they should be there but it is telling me i have no videos when i know for sure that i do and they said 100% uploaded and go to that page if i ever wanted to view them again, please email me because i might lose this thread, andy-g-ov-sie
tearyamoufout
by tearyamoufout on 21/11/08 7:39 AM
ALSO I SEE NO POSSIBLE WAY OF DELETING A PERSONA/PROFILE...
tearyamoufout
by tearyamoufout on 21/11/08 7:38 AM
IM HAVING THE SAME PROBLEM AS EVERYONE ELSE, IM NOT ABLE TO USE MY PS3 USERNAME THAT KEEPS MY STATS, AND HAS MY VIDEO UPLOADS... I DID EXACTLY WHAT hutch202 DID AND THE SAME THING... ITS LIGHTWEIGHT IRRITATING TRUTHFULLY...
jakeroxjorface
by jakeroxjorface on 13/11/08 8:19 PM
by BallinJJ on 27/10/08 1:05 AM
When I enter my account name, it says "This XBOX Gamer Tag/Playstation Username has already been claimed." How do I check the persona that has claimed my PSN account??

i run into the same problem, wtf? no wonder it says "beta" after world sports.... there are a bunch of bugs : /
C-FOZ
by C-FOZ on 12/11/08 2:50 AM
ALL YOU PEOPLE EXPERIENCING PROBLEMS WITH GAMEFACE, READ ON!!THIS IS AN E_MAIL I HAVE JUST RECIEVED...

Thank you for writing back to Electronic Arts.

We apologize for the inconvenience and disappointment caused to you. We have checked your account and found it is properly linked. However, Currently the Tiger Woods PGA Tour 08 photo game feature is not working, this issue has already been escalated to the senior support department and they are currently investigating the game. We are sorry but we don't have any ETA on when this will be resolved or if this will be resolved. I really apologize for any inconvenience this may have caused to you.

If there is anything else we can help you with please let us know.

Thank you,

John
EA Online Support

THANKS JOHN - HOW ABOUT MY MONEY BACK FOR FALSE ADVERTISING???
Findlay91
by Findlay91 on 10/11/08 5:12 PM
sorry was testing
Findlay91
by Findlay91 on 10/11/08 5:12 PM
efhgtfhgjkhkjg
Findlay91
by Findlay91 on 10/11/08 5:11 PM
hello
Hutch202
by Hutch202 on 08/11/08 3:22 PM
Hi Dewiel,

Can you give me some help please. I have spent a few days on this now. For some reason there are 2 accounts with my user name Hutch202. I can log in to one fine but i can only view and send friend requests to the other. Unfortunatly the one i can only view is the one that seams to be linking to my PS3 account and tracking my progress on tiger woods 09! All i would like from this is to use the game face application but only one account links to my PS3 and that is the one i can't access.

Thanks for your time.
Please help!

Hutch202
C-FOZ
by C-FOZ on 08/11/08 1:35 PM
i AM HAVING A NIGHTMARE SETTING UP MY GAME FACE. i HAVE DONE EVERYTHING ASKED ABOVE AND ITS STILL NOT LOADING.. I HAVE USED SAME PERSONA NAME, E-MAIL ADDRESS, PASSWORD AS PS3. I HAVE MY PICTURES UPLOADED TO THE SITE, I HAVE MY PS3 HARD WIRED AND TESTED FOR ONLINE - ALL GOOD BUT STILL THE GAME SAYS THAT I HAVE NOT DOWNLOADED AN IMAGE!!! AND I CAN SEE THAT I HAVE GRRRRR... I HAVE EVEN NAMED MY IMAGES WITH THE SAME NAME AS MY PERSONA AND STILL NOTHING. I HAVE TRIED SETTING MY PERSONA AS PS3 AND EA AND STILL NOTHING. WHAT IS GOING ON EA, THIS IS THE WORST SITE I HAVE EVER COME ACROSS - HELP OR YOU CAN REFUND!!
2
Service Information: Find out more about the EA online service for Online Games. Terms of Service.
Version Number: 2.7.0.08-04     DB Version #: 27005