Advertisement
Hey guys, I have noticed that some of you are still having issues linking your persona to your EA SPORTS World account so I put together this step by step guide to help everyone get their accounts working properly.
To link your persona to your EA/EA SPORTS World account:
1. Click on the following URL: https://profile.ea.com/login.do?surl=myinfoprofile.do
2. Enter you EA Username and Password
3. Click on the Link Existing Persona link
4. Click on the account type drop down link and select either XBOX or Playstation Username
5. Under account name, enter either your XBOX360 Gamertag or PSN name
6. Click submit and continue
7. Your account should be good to go
If you are still experincing problems linking your account after going through these steps, you will need to send an email to customer support and they will be in contact with you within 24 hours.
To email customer support:
1. Click on the following URL: http://support.ea.com
2. Once there, click on the “Contact Us” link on the left side of the page
3. Enter your EA Username and Password. The username is the email address that you used to set up your EA account.
4. Under the platform drop down menu, select “web”
5. Under the game drop down menu, select “EA SPORTS World”
6. Under the category drop down menu, select “Registration” for the first box and “Unable to Register” for the second box
7. In the question box, let customer support know the steps that you have taken to link your account and what is happening when you try to link your persona to your EA/EA SPORTS World account.
8. Click on the finish and save link at the bottom of the page
After completing these steps, you will receive an incident number for your records. Someone from customer support will be in contact with you within 24 hours.
Note: Make sure your email address at the top of the page is correct as that is where the customer support email will go to. If it is not correct, you have the option at the top of the page to change it.
The views expressed in the linked sites are the views of the respective owners of each site, and do not necessarily express the views of Electronic Arts, its wholly-owned subsidiaries or Licensors. Electronic Arts does not endorse and is not responsible for content on third party sites.
Please log in to add comments.